Privacy Policy

Privacy Policy

Effective Date: 01-06-2025
Business Name: RichSausage
ABN: 75 712 975 322

RichSausage is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

1. What Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Order and payment details (excluding credit card numbers – these are handled securely via third-party providers)

  • Any other information you provide when contacting us or placing an order

We may also collect usage information from our website, such as browser type, IP address, and pages visited.

2. Why We Collect Your Information

We collect personal information for the following purposes:

  • To process and deliver your orders

  • To communicate with you about your purchases or inquiries

  • To improve our products and services

  • To send promotional offers, if you have opted in

  • To comply with legal obligations

3. How We Store and Protect Your Information

We store personal data securely and take reasonable steps to protect it from misuse, interference, loss, and unauthorised access.

Security measures include:

  • Secure payment processing via trusted gateways (Stripe, PayPal, Bank)

  • Encrypted communication (HTTPS)

  • Restricted access to data internally

If we no longer require your information, we will take steps to de-identify or securely destroy it.

4. Disclosure to Third Parties

We do not sell or rent your personal information.
We may share it with trusted third parties only where necessary, such as:

  • Delivery partners to fulfil your order

  • Payment processors (PayPal, Stripe, Bank)

  • Service providers assisting with website hosting, marketing, or IT support

  • When required by law or government authorities

All third parties must comply with strict privacy and confidentiality obligations.

5. Overseas Disclosure

RichSausage does not routinely disclose personal information to overseas recipients unless required for cloud services. If this occurs, we will ensure data is protected under Australian privacy laws or equivalent.

6. Marketing and Communication

With your consent, we may send you updates about new products, offers, or promotions. You can opt out at any time by:

  • Clicking the “unsubscribe” link in any email

  • Replying STOP to SMS

  • Contacting us directly

7. Access & Correction of Your Information

You have the right to request access to, or correction of, your personal information at any time.

Please email us at richsausage@gmail.com to:

  • Review your personal details

  • Request corrections

  • Withdraw consent for marketing

We will respond within a reasonable timeframe and may require identity verification.

8. Cookies & Analytics

Our website may use cookies and analytics tools to enhance user experience and track performance. You may choose to disable cookies through your browser settings.

9. ⚖️ Your Rights

Under the Australian Privacy Act, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Complain about a breach of privacy

10. Contact Us

If you have any questions about this policy or how your data is handled, please contact us:

RichSausage
Email: richsausage@example.com
Phone: +61 487 872 189
Location: Melbourne, Australia

11. Complaints

If you believe we’ve breached the APPs, please contact us first. If you’re not satisfied with our response, you may contact the:

Office of the Australian Information Commissioner (OAIC)
Website: https://www.oaic.gov.au
Phone: 1300 363 992

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