Shipping Policy
Shipping & Delivery Policy
Effective Date: 01-06-2025
Business Name: RichSausage
Email: richsausage@gmail.com
Phone: +61 487 872 189
We deliver freshly prepared sausages, samosas, and wraps directly to your door with care and reliability. Please read our delivery guidelines below.
Delivery Areas
We currently deliver to areas within:
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Australia and surrounding suburbs
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For areas outside our zone, please contact us to check availability.
Delivery Schedule
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Same-day delivery: Available for pick up orders
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Next-day delivery: Available for all other orders
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Delivery Days: Monday to Wednesday (no deliveries on Thursday, Friday and Weekend or public holidays unless pre-arranged)
We will contact you with an estimated delivery window after order confirmation.
Delivery Fees
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Orders over $400 – Free delivery
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Orders under $400 – Delivery fee from $14, depending on number of kilos is your order
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Bulk/catering orders – Custom delivery options available
Pickup Option
Prefer to collect your order?
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Pickup is available from 3/27 Turva Avenue, Tarneit, VIC 3029
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Pickup times: 10 AM – 5 PM (Mon–Sat)
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Please wait for a confirmation SMS or call before coming.
Delivery Instructions
You may leave special instructions during checkout (e.g., “Leave at front door” or “Ring bell”). We will follow your instructions where safe and practical.
Missed Deliveries
If no one is available to receive the delivery and no safe place is specified:
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We may leave the order in a safe place (at our discretion)
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Or, we will contact you to reschedule – re-delivery fees may apply
Food Safety
All products are packed fresh and should be refrigerated or frozen immediately upon delivery. RichSausage is not responsible for spoilage due to delayed collection or improper storage.
Questions?
Need help with your order or delivery?
Contact us:
richsausage@gmail.com
+61 487 872 189